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Our services are open to all women over the age of 18 experiencing domestic abuse or struggling in their relationship.


All our Relationship and Domestic Abuse Support Services can be accessed through our telephone line 01923 927 500 or email


Please note, we are not a crisis service and do not specialise in emergency housing support, but we will be able to signpost to other appropriate agencies, including applying for refuge. 


Individual Domestic Abuse Support and Specialist Migrant and Ethnic Minority support*

We offer face-to-face and telephone appointments with our specialist domestic abuse support workers, including a specialist Migrant and Ethnic Minority worker who will listen and give accurate information in a supportive, non-judgmental environment.


Initially we would discuss the situation, assess safety needs, and discuss options.


The team can make free appointments with our legal partners around family law and immigration, and  get you in contact with our other services to discuss our current wellbeing and ‘My Life’ domestic abuse courses and to discuss our counselling services with you, if appropriate. 


*Appointments with our specialist domestic abuse team will need to be booked in advance.  You will usually be offered an appointment within 1-3 days.


Relationship support through ‘My Ally

Our trained My Ally volunteers provide a listening-ear and practical and emotional support via telephone, email, face-to-face and via the weekly online support group.


Our team of volunteers are all women with lived experience of domestic abuse.  


My Ally weekly Zoom support groups- Wednesdays 7:30-8:30pm

This group is for women to come together, share stories, and techniques, support others and help you feel less alone.


No need to book, just join us on Zoom


Meeting ID: 884 2695 6234

Passcode: MyAlly01


Volunteer with us

We are looking for female volunteers with lived experience of domestic abuse, either personally, or in a supporting capacity.  If you would like to support other women and have a spare two or more hours per week we would love to hear from you.  All training and volunteering can be done remotely.  

Find out more by emailing 


We also offer:


You have helped me walk tall again, without the fear that has followed me for so long. You have shown me that we are worthy as women and that we have to hold on to our self-esteem even when others would try to destroy it. I became me again and turned a negative experience into a positive outcome.

Domestic Abuse Support Service News:


Free Domestic Abuse Support Appointments

Call 01923 927 500 between 9am-5pm Monday to Friday or email


Free Legal Advice Support Appointments


My Life programme course information

Contact the Education Team on 01923 816 229 (option 1)

See our new Courses Time Table



Join our Zoom Support Group every Wednesday 7:30pm-8:30pm. Meeting ID 884 2695 6234 Passcode MyAlly01














Are you in immediate danger?

For emergencies call 999

For non-emergencies call 101

24 Hour National Domestic Violence Helpline  0808 2000 247


What is Economic Abuse?

Coercive Control Checklist

The Domestic Abuse Bill

Domestic Abuse and the law


This Service is funded by:


The National Lottery Community Fund

The Police Crime and Commissioner for Hertfordshire

The People's Postcode Lottery

National Lottery Community Fund


Police and Crime Commissioner for Hertfordshire


The People's Postcode Lottery